Aerosoft Terms and Conditions

Terms & Conditions
Orders received via e-mail or via order form at Aerosoft GmbH are  legally binding. Opened or damaged software obliges you to buy it.  Exceptionally for evidently defective articles. Exchange is possible  within 14 days after receiving the product. Defective software has to be  reported immediately to Aerosoft GmbH. Aerosoft GmbH is not liable for  damages on your PC, hardware or data, that develope by using the  software, programmes or hardware. Lack of delivery power, misprint or  errors and pricechanges at short notice reserved. By ordering at  Aerosoft GmbH, Lindberghring 12, D-33142 Bueren, Germany you accept  these terms and conditions. Aerosoft GmbH reserves the right to refuse  an order for important reason. The Aerosoft GmbH generally delivers its  customers by post or UPS. Returns need to have a returning number,  please ask for it by phone ++49-(0)-2955-7603-10 or email:  sascha.baumhoer@aerosoft.de. Without the returning number we are not  able to accept returns. Euro prices includes 19% German VAT. Customers  outside the EC could deduct the 19% VAT.

Payment

Foreign customers could pay by credit card or prepayment.

Credit Card We accept Mastercard, Visa-Card, and AmericanExpress.
Prepayment We will send an invoice. Shipment is made as soon as invoice is paid.
Paypal

Special information for transfers within the EU

If you live within the European Union you can use the  EU-Standred-Bank-Transfer for the payment. If you use the  EU-Standard-Bank-Transfer you will be charged only the regular bank  transaction fees.

Transfers within the European Union are carried out at the low priced  rates for nation money transactionswhen the following conditions are  fulfilled:

  • the payment must be in EURO
  • the payment amount is not more than 12.500 Euro
  • the payment must originate in a member state of the EU and be destined for a member state of the EU
  • the payment must contain the valid IBAN of the beneficiary
  • the payment must contain the valid Swift-Code (BIG) of the beneficiary's bank
  • the payment may not contain any additional information for the bank(s)

Shipping costs / Customs Information

The shipping costs will be borne by the customer. The choice of  shipping lies with the customer or within the boundaries of  possibility.  All following prices are incl. a VAT of 19% with the  exception of prices declared as net prices.

With the exception of  CD shipping there are no shipping costs for Download products. The CD  shipping service for Download products can be selected during the order  process and will be added to the total with an amount of  7.50 €.

Germany
Shipping  via UPS-Standard and DHL-Standard within Germany is free of charge.  “Cash on delivery“  though is an exception and for this service Aerosoft  GmbH will charge 9,80 € handling fee. The amount of shipping costs for  express deliveries depend on weight and address and will be shown during  the order process. You can at all times terminate the order process.

Austria
Shipping  to Austria via UPS-Standard is free when ordering for a value of 29.00€  or more. The amount of shipping costs when ordering for a value less  than 29.00€ and for express deliveries, depend on weight and address and  will be shown during the order process. You can at all times terminate  the order process.  Additionally Aerosoft GmbH offers the sending of a  registered letter for orders up to a weight of 1kg. Aerosoft GmbH will  charge an additional 5.50 € for a registered letter. Please note that  delivery of a registered letter might take up to 1-2 weeks depending on  the country of delivery. Shipping of hardware will only be done via UPS.

Belgium, Denmark, Finland, France, Great Britain, Luxembourg, Monaco, The Netherlands, Sweden, Czech Republic
Shipping  to Belgium, Denmark, Finland, France, Great Britain, Luxembourg,  Monaco, The Netherlands, Sweden, Czech Republic via UPS-Standard is free  when ordering for a value of 49.00€ or more The amount of shipping  costs when ordering for a value less than 49.00€ and for express  deliveries, depend on weight and address and will be shown during the  order process. You can at all times terminate the order process.   Additionally Aerosoft GmbH offers the sending of a registered letter for  orders up to a weight of 1kg. Aerosoft GmbH will charge an additional  5.50 € for a registered letter. Please note that delivery of a  registered letter might take up to 1-2 weeks depending on the country of  delivery. Shipping of hardware will only be done via UPS.

Europe and the World
Shipping  within Europe and the rest of the World depend on weight and address  and will be shown during the order process. You can at all times  terminate the order process.  Additionally Aerosoft GmbH offers the  sending of a registered letter for orders up to a weight of 1kg.  Aerosoft GmbH will charge an additional 5.50 € for a registered letter  within and outside Europe. Please note that delivery of a registered  letter might take up to 1-2 weeks depending on the country of delivery.  Shipping of hardware will only be done via UPS.

When ordering  products for delivery outside of the European Union additional costs for  customs might be added by the administration of the country. These  additional costs will be borne by the customer. Customs fees vary  depending on the country. Aerosoft GmbH advises its customers to contact  their local customs office for information.

Right of withdrawal

Following please find the instruction regarding right of return and  the right of withdrawal to which you are bound by law.Competitors not  having this instruction are entitled to demand this instruction. Besides  you are under obligation to issue an omission of commitment statement  and also to carry the costs of the lawyer commissioned to demand this  instruction.

You have the right of withdrawal either by issue of a contract  statement in written form ( e.g.by letter,fax,e-mail ) within two weeks  without giving any reasons, or by return of the goods.The deadline  begins at the earliest with the receipt of the instruction.In order to  protect the right of withdrawal it is required to return the withdrawal  or the goods in good time.The right of return is to be sent to:

Aerosoft GmbH
Flughafen Paderborn/Lippstadt
Lindberghring 12
33142 Büren
Germany

Telefon: +49 (0)2955 7603 10
Telefax: +49 (0)2955 7603 33

eMail: info@aerosoft.de
Internet: http://www.aerosoft.de & www.aerosoft.com

Right of withdrawal consequences

In the case of an effective withdrawal both parties are bound to  return the benefits already consumed and any eventual revenue ( e.g.  interest ).
If you cannot return the benefits already consumed either  whole or in part or only in a poor condition you are obliged to  compensate to the appropiate value.This does not apply if the goods are  left to us when the deteriation of the goods are exclusively due to the  inspection and tests ( which would be possible for you in your store  ).Further you as owner can avoid compensation by not taking the goods  into service and avoid everything possible which would diminish the  value.Goods which can be parceled are to be returned.The cost for return  of goods out of a delivery in which the purchase value is not more than  40 Euro will be met by you providing the delivered goods correspond to  the purchase order.Otherwise the return is free of charge.

Excluded from right of withdrawal are:

sealed audio and video recordings,especially CD!s,DVD!s video  cassettes,Tele-/LCD-games and computer software as far as they have been  unsealed by you.

Information to the author

By decision of the court Landgericht Hamburg on May,12th 1998, that  by creating links to other pages in the internet or www is to accept the  contents of and is possibly responsible for the linked page. This can  only be prevented by distancing oneself explicitly from the content of  those pages. Aerosoft GmbH has linked the pages of www.aerosoft.de,  www.aerosoft.com, www.ppl-trainer.de and www.fstraffic.de and eplains  explecitly that Aerosoft GmbH has no influence on the design or contents  of the linked pages. Aerosoft GmbH distances oneself explecitly from  the contents of the named linked homepages, respects the authorship and  doe not use the contents as own contents and ideas. This statement is  meant for all named homepages above, and for all on those pages  installed banner and links.

--------------------------------------------------------------------------------------------------------------------------------


Additional terms for Download Products
Due to their nature of being an electronic product, all download  products are excluded for a return or a refund of costs. Verifiable  faulty software remains unaffected. The serial number which is sent to  the customer with his purchase is a personalized code which is  prohibited from being published, interchanged or sold.

Download Availability

Aerosoft is compelled  to offer a purchased download product to the customer for 20 days  starting from the day of sale. Aerosoft is not compelled to offer the  download thereafter. Aerosoft will endeavor to offer the download as  long as possible. This though will not result in a legal claim for the  customer wanting to download the product after the above mentioned  period.

Currency and Means of Payment

The binding  currency for the transactions is the Euro (€). All costs and amounts  will refer to the Euro or the equivalent amount in other currencies. As a  customer service it is possible to show the amount in other various  currencies. These amounts will only show an approximate value which will  only serve as an information and might not reflect the exact rate of  change.

Terms of Payment

We attempt to make a  purchase as easy as possible. Our website is using the latest security  measures to ensure an absolute secure transaction. Payment options in  our Download-Shop are PayPal (via Credit Card, Bank Transfer, Direct  Debit) and Saferpay. Using Saferpay we accept Visa, MasterCard and  American Express credit cards. Your credit card details will at no point  be visible to us and will not be saved in our Aerosoft Download-Shop.  The transaction will only take place via Saferpay or PayPal. To secure  the transaction we are using the international standard of SSL which at  this point is the safest way to transfer data via the internet.

Have more questions? Submit a request

Comments

Powered by Zendesk